77pkr Privacy Policy

Data Controller

The 77pkr platform, accessible at 77pkr.club, is operated by the 77pkr entity holding the applicable international gaming licence (hereinafter referred to as "77pkr", "we", "us", or "our"). For the purposes of this Privacy Policy, 77pkr acts as the data controller in respect of all personal data collected from players and platform visitors.

This Privacy Policy applies to all personal data processed in connection with your use of the 77pkr website, mobile application, and all associated services — including casino games, the sports betting sportsbook, live dealer tables, payment processing, and customer support interactions.

Data We Collect

77pkr collects personal data across several categories depending on how you interact with the platform. The table below summarises the categories of data we collect and specific examples within each category:

77pkr does not collect special category data (such as racial or ethnic origin, political opinions, health data, or biometric data) except where identity document verification incidentally involves such information, in which case it is used solely for KYC purposes and is not further processed.

How We Collect Data

77pkr collects personal data through the following channels:

• Direct Submission: Data you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or updating your account settings.
• Automated Collection: Technical and usage data collected automatically through cookies, web beacons, server logs, and analytics tools when you access and navigate the 77pkr platform.
• Third-Party Sources: Identity verification data received from KYC and anti-fraud service providers engaged by 77pkr to validate the accuracy of information you have provided. Payment confirmation data received from JazzCash, EasyPaisa, and banking partners.
• Responsible Gaming Monitoring: Behavioural data generated by our automated responsible gaming systems, which continuously analyse wagering patterns to identify indicators of problem gambling.

Purposes & Legal Basis for Processing

77pkr processes your personal data only where a lawful basis for doing so exists. The following table sets out the primary purposes for which we process your data and the corresponding legal basis:

Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Data Sharing

77pkr does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes under any circumstances. We share personal data only in the following limited and controlled circumstances:

• Payment Processors: Financial data is shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, 1LINK, and Visa/Mastercard exclusively for the purposes of processing your deposit and withdrawal transactions.
• KYC & Identity Verification Providers: Identity data and document copies are shared with our contracted KYC verification partners for the sole purpose of fulfilling our licensing obligations.
• Anti-Fraud & AML Service Providers: Transaction data and behavioural patterns may be shared with anti-money laundering and fraud detection service providers engaged by 77pkr under strict data processing agreements.
• Licensing Authority: 77pkr is obligated to provide player data and transaction records to its international licensing authority on request for regulatory audit and oversight purposes.
• Law Enforcement & Regulatory Agencies: Where required by applicable law or a court order, 77pkr will disclose personal data to law enforcement or regulatory authorities.
• IT Infrastructure & Hosting Providers: Technical data is processed by our hosting and cloud infrastructure providers, who operate under contractual obligations to process data only on 77pkr's instructions and to maintain equivalent security standards.

International Data Transfers

Given that 77pkr operates as an internationally licensed platform, your personal data may be transferred to and processed in jurisdictions outside Pakistan. This may occur in connection with our licensing authority's oversight functions, our KYC verification partners, or our cloud hosting infrastructure.

Wherever personal data is transferred internationally, 77pkr ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy. Such safeguards include contractual data processing agreements and, where applicable, standard contractual clauses recognised by the relevant regulatory framework.

By registering an account with 77pkr and using the Platform, you acknowledge and consent to the international transfer of your personal data in accordance with the terms of this Policy.

Cookies & Tracking Technologies

The 77pkr platform uses cookies and similar tracking technologies to deliver core platform functionality, maintain session state, analyse platform performance, and support responsible gaming monitoring. The categories of cookies used are as follows:

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your game state, and enable secure transactions. These cookies cannot be disabled.
• Functional Cookies: These cookies remember your preferences — such as language settings and account configuration — to provide a more personalised experience.
• Analytics Cookies: These cookies collect anonymised data about how players navigate and use the platform, enabling us to identify areas for improvement. Data collected is aggregated and does not identify individual players.
• Responsible Gaming Cookies: These cookies support our responsible gaming monitoring system by tracking session duration and activity patterns to trigger appropriate interventions where necessary.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the 77pkr platform.

Data Retention

77pkr retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any overriding legal or regulatory retention obligations imposed by our international licence. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account's active status and for a period of five years following account closure, in accordance with anti-money laundering regulatory requirements.
• KYC Documentation: Retained for a minimum of five years following the completion of the KYC verification process or account closure, whichever is later.
• Transaction Records: Retained for a minimum of five years from the date of each transaction, as required by our licensing authority.
• Customer Support Records: Retained for three years from the date of the support interaction.
• Marketing Consent Records: Retained for the duration of your marketing consent and for one year following withdrawal of consent.
• Technical & Log Data: Retained for 12 months from the date of collection, unless a longer period is required for fraud investigation purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or irreversibly anonymised such that it can no longer be attributed to any identifiable individual.

Security Measures

77pkr implements a comprehensive suite of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit TLS/SSL encryption for all data in transit between your device and 77pkr's servers.
• AES-256 encryption for sensitive personal data stored at rest on 77pkr's infrastructure.
• Role-based access controls ensuring that personal data is accessible only to authorised 77pkr personnel on a strict need-to-know basis.
• Multi-factor authentication requirements for all administrative access to systems holding player data.
• Regular penetration testing and security audits conducted by independent third-party security specialists.
• Continuous automated monitoring for suspicious access patterns, data exfiltration attempts, and security incidents.
• Formal incident response procedures ensuring rapid containment and notification in the event of a data breach.

While 77pkr takes every reasonable precaution to protect your personal data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying 77pkr immediately if you suspect any unauthorised access to your account.

Your Rights

As a 77pkr player, you hold the following rights in respect of your personal data. These rights may be exercised at any time by contacting the 77pkr support team:

• Right of Access: You have the right to request a copy of all personal data that 77pkr holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to Restrict Processing: You have the right to request that 77pkr restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of data held.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transferred to another controller where technically feasible.
• Right to Object: You have the right to object to processing of your personal data where that processing is based on 77pkr's legitimate interests, including profiling for responsible gaming purposes. Note that objecting to responsible gaming processing may result in account restrictions for your own protection.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

77pkr will respond to all valid data rights requests within 30 days of receipt. In cases of complexity or high volume, this period may be extended by a further 60 days with prior notification to the requesting player.

Minors & Age Verification

The 77pkr platform is strictly restricted to individuals aged 21 years or older. 77pkr does not knowingly collect personal data from any person under the age of 21. Age verification is conducted at the point of registration and reinforced through KYC document verification prior to the processing of any withdrawal.

Where 77pkr discovers or has reasonable grounds to suspect that personal data has been collected from a person under 21, the associated account will be immediately suspended, all data relating to that account will be deleted in accordance with our data retention procedures, and any funds held in the account will be dealt with in accordance with our Terms & Conditions and applicable regulatory requirements.

Parents and guardians who believe that a minor in their household has registered with 77pkr are encouraged to contact our support team immediately via live chat so that prompt action can be taken.

Marketing Communications

77pkr will send you promotional communications — including bonus offers, free bet promotions, PSL betting specials, and platform updates — only where you have provided explicit consent to receive such communications during the registration process or at a subsequent point via your account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your 77pkr account settings.
• Clicking the unsubscribe link included in any marketing email received from 77pkr.
• Contacting the 77pkr support team directly via live chat and requesting removal from all marketing communications.

Withdrawal of marketing consent will not affect the delivery of transactional communications that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.

Responsible Gaming Data

77pkr's responsible gaming programme relies on the processing of player behavioural data to identify indicators of problem gambling and to ensure that appropriate interventions are made in a timely manner. This processing is conducted in fulfilment of our licensing obligations and in the legitimate interests of player welfare.

Responsible gaming data — including deposit limit settings, self-exclusion status, session duration records, and wagering pattern analysis — is treated with the highest level of confidentiality. This data is not used for marketing purposes and is accessible only to 77pkr's responsible gaming team and, where required, our licensing authority.

Where a player exercises a data rights request that would affect the availability of responsible gaming data — such as a request for erasure of wagering history — 77pkr reserves the right to decline or restrict that request where doing so is necessary to comply with our responsible gaming obligations and to protect the player's welfare.

For more information on 77pkr's responsible gaming tools and resources, please visit our Responsible Gaming page.

Policy Changes

77pkr reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or licensing requirements. The effective date at the top of this page will be updated to reflect the date on which any revised version comes into force.

Where material changes are made to this Privacy Policy — particularly changes that affect the basis on which we process your data or the rights available to you — 77pkr will provide advance notice to registered players via the email address associated with their account or via a prominent on-platform notification. Your continued use of the 77pkr platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated terms.

Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which 77pkr processes your personal data, please contact our Data Protection team using the following channels:

• Live Chat: Available 24/7 directly within the 77pkr platform — the fastest route to our support team.
• Email: [email protected]

77pkr will acknowledge all privacy-related enquiries within 5 business days and will aim to resolve complaints fully within 30 days. Where a complaint cannot be resolved to your satisfaction through our internal process, you may refer the matter to the dispute resolution body designated by 77pkr's international licensing authority.

For responsible gaming concerns — including requests for self-exclusion or deposit limits — please visit our Responsible Gaming page or contact support via live chat for immediate assistance. You can also review our full Terms & Conditions for further information on your rights and obligations as a 77pkr player.